We collect and process information to enhance user experience, maintain security, and comply with legal and operational requirements. The data we collect includes:
3.1 Personal Identifiers
• Name, email address, phone number, and mailing address.
• Account details, including username, password, and subscription preferences.
• Profile details such as role (e.g., teacher, caregiver, administrator) and user activity.
3.2 Payment & Financial Data
• We do not store payment information. Payments are securely processed through:
• PayPal for transactions.
• Stripe for subscription processing via Circle.so.
• Intuit for storing and processing W-9 forms for applicable users.
3.3 Device & Usage Data
• IP addresses, browser types, and device identifiers.
• Website interactions, referral sources, and analytics tracking.
• Log files, system error reports, and diagnostic data used for security and performance enhancements.
3.4 AI-Generated Content & AI-Driven Business Processes
• AI-Generated Content: Bright Circle may generate automated responses, personalized recommendations, and AI-assisted insights based on user activity.
• AI-Driven Business Operations: AI is used to optimize platform efficiency, provide relevant content, and enhance user experience.
• No Automated Decision-Making: AI is not used for decision-making without human oversight.
• Transparency & Control: Users can adjust AI personalization settings within their account preferences.
3.5 Communications Data
• Correspondence between members and Bright Circle support.
• Feedback, survey responses, and interaction history.
• Participation in discussion forums, community features, and engagement tools.